Brainwave Haven
We respond to all enquiries within 48 hours
Whether you have a question about a product, need help with your download, or just want to say hello — we're here. One real person reads every email.
Download or access issue?
Email us with your order number (found in your purchase confirmation email) and we'll sort it immediately.
Refund request?
All products are covered by a 60-day money-back guarantee — no questions asked. Email us with your order number and we'll process your refund promptly.
Technical issue with a track?
Let us know which track, which device, and what happened. Binaural beats require stereo headphones — please confirm you're not using laptop speakers or mono Bluetooth.
Affiliate or partnership enquiry?
We'd love to hear from you. Email us with the subject line "Affiliate Enquiry" and we'll respond with details.
When contacting support, please mention which product your question relates to so we can help you faster.