Privacy Policy

01 — Who We Are

The Sleep Code is an independent digital product available at https://www.brainwavehaven.site/the-sleep-code. For any questions about this policy, contact us at youngcaleb508@gmail.com.

02 — Information We Collect

When you purchase from or interact with The Sleep Code, we may collect:

• Identity data — your name and email address provided at checkout
• Payment data — processed securely by Digistore24; we do not store card details
• Transaction data — details of products purchased and order history
• Technical data — IP address, browser type, and device information collected automatically
• Communication data — any emails or messages you send to us directly

03 — How We Use Your Information

We use your personal data only for legitimate purposes:

• To fulfil your order and deliver your digital products
• To send order confirmations and product access details
• To provide customer support and process refund requests
• To send relevant updates about your purchase (you may opt out at any time)
• To improve our products and website experience

We do not sell, rent, or trade your personal information to third parties.

04 — Email Communications

By purchasing from us, you consent to receive transactional emails related to your order. You may also receive occasional product updates and educational content about sleep and binaural beats. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

05 — Payment Processing

All payments are processed securely by Digistore24. We do not handle or store your payment card information directly. Please review Digistore24's privacy policy for details on how your payment data is processed.

06 — Cookies

Our website uses cookies to improve your browsing experience and analyse traffic. These include essential cookies required for the site to function and analytics cookies to understand how visitors use our pages. You may disable cookies through your browser settings, though this may affect certain site functionality.

07 — Data Storage & Security

Your data is stored securely through our platform provider (Systeme.io) and payment processor (Digistore24). We take reasonable technical and organisational steps to protect your information from unauthorised access, disclosure, or destruction. No internet transmission is 100% secure, and we cannot guarantee absolute security.

08 — Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Purchase records are typically retained for 7 years for accounting purposes.

09 — Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Receive your data in a portable, usable format

To exercise any of these rights, contact us at youngcaleb508@gmail.com.

10 — Third-Party Services

We use the following third-party services, each with their own privacy policies:

• Systeme.io — sales page and digital product delivery platform
• Digistore24 — payment processing and affiliate management

11 — Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our products after changes constitutes acceptance of the updated policy.

12 — Contact

Questions about this Privacy Policy? Email us at youngcaleb508@gmail.com. We aim to respond within 2 business days.